Frequently Asked Questions

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Due to the handmade nature of applying vinyl to the cups, please allow for slight differences to your cups from the photos. However, we gladly accept returns and exchanges on our items.

Please contact us within 14 days of delivery at the email address below and ship items back within 30 days of delivery. If you have any questions, or problems with your cup, please send an email with photos at:

gracefulsipsorders@gmail.com

We ship within 3-5 business days. Shipping times will vary depending on the post as it will be shipped using USPS.

• Avoid extreme heat.
• Do not place in dishwasher.
• Do not soak.
• Do not microwave.
• Wash by hand.